Terms of Service

1. About INSTALLIX Services

INSTALLIX SERVICES LLC provides commercial assembly and installation services for businesses, offices, retail locations, warehouses, fitness and recreation facilities, hospitality properties, and other commercial environments.

Services may include furniture assembly, fixture installation, equipment assembly, workspace setup, shelving and storage installation, reconfiguration, relocation support, and other related commercial installation work as agreed for a specific project.

2. Website Information

Information provided on this website is intended for general informational purposes and may describe typical services, project types, service areas, and examples of work.

Website content does not constitute a binding offer, guaranteed price, guaranteed availability, or guarantee that a particular project will be accepted.

Specific project requirements, pricing, scheduling, and scope of work must be confirmed separately.

3. Requests for Quotes

You may submit a request for a quote through our website, email, telephone, or another communication method made available by INSTALLIX Services.

Submitting a request does not create a binding service agreement and does not guarantee acceptance, availability, scheduling, or a particular price.

We may request photographs, product links, manufacturer information, quantities, floor plans, dimensions, site details, delivery information, or other project information before providing or confirming pricing.

4. Estimates and Pricing

Estimates and quotes are generally based on the information available to us at the time they are prepared.

Pricing may change if the actual project differs materially from the information originally provided. Examples may include:

• Additional furniture, fixtures, or equipment
• Different product models or quantities
• Missing or incorrect project information
• Additional assembly or installation requirements
• Unexpected site conditions
• Difficult access, stairs, elevators, loading restrictions, or parking limitations
• Missing hardware, damaged components, or incomplete products
• Additional labor requested after work begins
• Changes to the agreed project scope

When practical, material changes to pricing or scope will be discussed with the customer before additional work is performed.

5. Project Confirmation and Scheduling

A project is considered scheduled only after the project details, location, scope, pricing or pricing method, and an installation date or time window have been confirmed by INSTALLIX Services.

Requested appointment dates or times are not guaranteed until confirmed.

Scheduling may depend on installer availability, project size, customer access, product delivery, location, weather, building requirements, and other operational factors.

6. Customer Responsibilities

Customers are responsible for providing accurate and complete information about the project and ensuring reasonable access to the work location.

Unless otherwise agreed in writing, the customer is responsible for:

• Providing the correct project address and contact information
• Ensuring authorized access to the property or facility
• Obtaining required building or property approvals
• Providing access to elevators, loading docks, parking, or service entrances when applicable
• Ensuring that products and materials are present at the installation location
• Providing a reasonably safe and accessible work area
• Informing us of known hazards, restrictions, or special site requirements
• Providing accurate product quantities, model information, and installation instructions when requested

7. Product Delivery and Moving

Unless specifically included in the agreed scope of work, INSTALLIX Services is engaged for assembly and installation services and is not responsible for product delivery, transportation, freight handling, moving services, or relocating heavy items between unrelated locations.

Furniture, fixtures, equipment, and related materials should generally be delivered to or made reasonably accessible at the project location before installation begins unless alternative arrangements have been confirmed.

8. Product Condition and Missing Parts

INSTALLIX Services is not the manufacturer or seller of furniture, fixtures, equipment, or other products supplied by the customer or a third party.

We are not responsible for manufacturer defects, incorrect products, missing components, defective hardware, concealed shipping damage, inaccurate manufacturer instructions, or product design defects.

If an item cannot be properly assembled or installed because of missing, damaged, defective, incompatible, or incorrect components, additional work or a return visit may be necessary.

9. Changes and Additional Work

Requests made during a project that fall outside the originally agreed scope may be treated as additional work.

Additional work may require additional labor, materials, scheduling, or charges. We may provide updated pricing or obtain approval before proceeding when appropriate.

INSTALLIX Services reserves the right to decline requested work that is outside our service scope, unsafe, impractical, or requires licensing or specialized services that we do not provide.

10. Delays

Project schedules and estimated completion times may be affected by circumstances outside our reasonable control.

These circumstances may include delayed product delivery, missing parts, manufacturer issues, site access problems, building restrictions, customer-requested changes, weather, traffic, emergencies, utility interruptions, or other unexpected conditions.

Estimated completion times are provided as reasonable projections and are not guaranteed unless expressly agreed otherwise in writing.

11. Cancellations and Rescheduling

If you need to cancel or reschedule a confirmed project, please contact us as early as reasonably possible.

Certain projects may require special scheduling, reserved labor, travel, materials, or other advance commitments. Any cancellation, rescheduling, deposit, or related project-specific terms will be communicated when applicable.

INSTALLIX Services may also reschedule work when reasonably necessary because of safety concerns, unavailable access, incomplete deliveries, staffing issues, severe weather, emergencies, or circumstances outside our reasonable control.

12. Payment

Payment terms will be communicated as part of the project quote, estimate, invoice, proposal, or other project confirmation.

Unless alternative payment terms have been agreed, payment is due according to the terms stated on the applicable invoice or project agreement.

Customers are responsible for reviewing invoices and promptly notifying INSTALLIX Services of any questions or concerns.

13. Deposits

Certain larger, multi-day, special-order, or commercial projects may require a deposit or advance payment before labor is reserved or work begins.

Any applicable deposit amount, payment schedule, or refund conditions will be communicated before the customer is required to make the payment.

14. Workmanship and Project Concerns

INSTALLIX Services aims to perform assembly and installation work professionally and in accordance with the agreed project scope.

If you believe there is an issue related to our workmanship, please contact us as soon as reasonably possible and provide sufficient information, photographs, or other documentation so that we can review the concern.

Any specific workmanship warranty, correction period, or project guarantee applies only when stated in the applicable written quote, invoice, proposal, or project agreement.

15. Manufacturer Warranties

Manufacturer or retailer warranties for furniture, fixtures, equipment, or other products are separate from INSTALLIX Services and remain subject to the manufacturer's or seller's own terms.

INSTALLIX Services does not independently guarantee the quality, durability, safety, compatibility, or future performance of products manufactured or supplied by third parties.

16. Existing Property and Site Conditions

Commercial properties may contain existing conditions that are not visible before installation begins, including wall construction, concealed utilities, flooring conditions, structural limitations, previous repairs, or pre-existing damage.

Customers should inform INSTALLIX Services of known conditions that could affect installation work.

We may pause or decline work if conditions appear unsafe, unsuitable, or materially different from what was represented before the project began.

17. Limitation of Liability

To the fullest extent permitted by applicable law, INSTALLIX Services will not be liable for indirect, incidental, special, consequential, or punitive damages, including lost profits, lost business opportunities, loss of use, or business interruption arising from use of the website or performance of services.

Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited under applicable law.

18. Third-Party Products and Services

References on our website to manufacturers, retailers, furniture brands, equipment brands, or other companies are provided only to describe the types of products or projects we may service.

Unless expressly stated otherwise, INSTALLIX Services is not affiliated with, endorsed by, sponsored by, or acting as an authorized representative of those third-party companies.

19. Website Use

You agree not to misuse this website or attempt to interfere with its operation, security, availability, or functionality.

You may not use the website to submit fraudulent, unlawful, abusive, misleading, malicious, or unauthorized requests.

20. Intellectual Property

Unless otherwise stated, the text, branding, graphics, layout, design elements, logos, and original website content associated with INSTALLIX Services are owned by or used with permission by INSTALLIX SERVICES LLC.

Website content may not be reproduced, distributed, copied, republished, or commercially used without prior authorization except as permitted by law.

21. Project Photographs

INSTALLIX Services may photograph completed work for internal documentation, quality control, or project records when appropriate.

Photographs that identify a customer, private information, restricted facility, or confidential business information will not knowingly be used publicly without appropriate authorization.

22. Electronic Communications

When you contact us or submit a service request, you agree that we may communicate with you by email, telephone, or text message regarding your inquiry, estimate, project, scheduling, payment, or other service-related matters.

Service-related communications are separate from promotional marketing communications.

23. Privacy

Information submitted through this website is handled in accordance with our Privacy Policy.

Please review our Privacy Policy for information about how personal information may be collected, used, protected, and deleted.

24. Governing Law

These Terms are governed by the laws of the State of Illinois, without regard to conflict of law principles, except where applicable law requires otherwise.

Any dispute relating to these Terms, the website, or services will be handled in accordance with applicable law and any separate written agreement governing the applicable project.

25. Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, the remaining provisions will continue in effect to the fullest extent permitted by law.

26. No Waiver

Failure by INSTALLIX Services to enforce any provision of these Terms at any time does not constitute a waiver of that provision or the right to enforce it later.

27. Changes to These Terms

INSTALLIX Services may update these Terms from time to time to reflect changes in our website, business operations, services, or applicable requirements.

The current version will be posted on this page with the updated effective date.

28. Contact Us

If you have questions about these Terms of Service, a quote, or an INSTALLIX Services project, please contact: